Shark SE400 User's Guide download pdf (Page 16)

Introduction

Read the FAQ

Before sending any mail to the mailing lists below, be sure to read the FAQ. It will often

answer any questions you might have. This will save yourself and others a lot of time.

Keep in mind that a lot of people are subscribed to the mailing lists.

You will find the FAQ inside Wireshark by clicking the menu item Help/Contents and selecting the

FAQ page in the dialog shown.

An online version is available at the Wireshark website: https://www.wireshark.org/faq.html. You

might prefer this online version, as it’s typically more up to date and the HTML format is easier to use.

1.6.5. Mailing Lists

There are several mailing lists of specific Wireshark topics available:

wireshark-announce This mailing list will inform you about new program releases, which

usually appear about every 4-8 weeks.

wireshark-users This list is for users of Wireshark. People post questions about

building and using Wireshark, others (hopefully) provide answers.

wireshark-dev This list is for Wireshark developers. If you want to start developing

a protocol dissector, join this list.

You can subscribe to each of these lists from the Wireshark web site: https://www.wireshark.org/lists/.

From there, you can choose which mailing list you want to subscribe to by clicking on the Subscribe/

Unsubscribe/Options button under the title of the relevant list. The links to the archives are included

on that page as well.

The lists are archived

You can search in the list archives to see if someone asked the same question some time

before and maybe already got an answer. That way you don’t have to wait until someone

answers your question.

1.6.6. Reporting Problems

Note

Before reporting any problems, please make sure you have installed the latest version

of Wireshark.

When reporting problems with Wireshark please supply the following information:

1. The version number of Wireshark and the dependent libraries linked with it, such as Qt or GLib.

You can obtain this from Wireshark’s about box or the command wireshark -v.

2. Information about the platform you run Wireshark on.

3. A detailed description of your problem.

4. If you get an error/warning message, copy the text of that message (and also a few lines before and

after it, if there are some) so others may find the place where things go wrong. Please don’t give

something like: "I get a warning while doing x" as this won’t give a good idea where to look.

Don’t send large files

Do not send large files (>500KB) to the mailing lists. Just place a note that further data

is available on request. Large files will only annoy a lot of people on the list who are

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Shark SE400 User's Guide Page 16