Shark VAC-THEN-STEAM MV2010 User Manual download pdf (Page 18)

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Troubleshooting Guide

Visit SharkVacThenSteam.com for more helpful hints

and support.

PROBLEM POSSIBLE REASONS & SOLUTIONS

The Vac-Then-Steam™

will not turn on.

Your Vac-Then-Steam™ should be securely plugged into a

120V AC electrical outlet only.

Check your fuse or breaker.

Switch Steam or Vacuum Power button to the ON “I”

position.

The Vac-Then-Steam

™

will not make steam.

Make sure the water tank is ﬁlled to the indicated ﬁll line.

Attach Steam Pad and Frame to base of the unit.

Switch Steam Power button to the ON “I” position.

TILT MOP HANDLE BACK TO GENERATE STEAM.

The Vac-Then-Steam

™

leaves water on the ﬂoor.

Check to see if your micro-ﬁber cleaning pad has absorbed

too much moisture. We recommend you unplug the

Vac-Then-Steam™ and replace the micro-ﬁber cleaning pad.

Make sure the steam pad is attached correctly.

Wait 30 seconds after switching Steam Power button

ON “I” before mopping, allowing water to heat to a 212°

sanitizing steam. If the unit is not allowed to heat properly,

some water may be emitted.

The Vac-Then-Steam

™

is hard to push.

Make sure the steam pad is attached correctly.

Check to see if the cleaning pad is excessively dirty. Replace

if the pad is too dirty or wet.

Try increasing the height of the pole for better leverage by

rasing the height of the telescopic pole.

The Vac-Then-Steam

™

is not picking up dirt.

Check ﬁlters to see if they need cleaning. Follow instruc-

tions for rinsing and drying the ﬁlters before re-inserting

back into the unit. (See “Maintenance” sections for

instructions.)

Dust cup may be full. Empty the dust cup.

Check nozzle at the cleaning base for blockages. Clear

blockages if required.

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Shark VAC-THEN-STEAM MV2010 User Manual Page 18

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