Shark S3101W N Specifications download pdf (Page 14)

TOLL FREE / SANS-FRAIS: 1-800-798-7398

PROBLEM POSSIBLE REASONS & SOLUTIONS

The Steam Mop will not

turn-on.

Your steam-mop should be securely plugged into an electrical outlet.

Check your fuse or breaker.

If your unit still doesn’t work, give us a call 1-800-798-7398.

Steam Mop will not make

steam.

Is there water in the water tank? If not, add water to your Steam Mop

following instructions.

Steam Mop leaves water

on the ﬂoor.

Do not leave the steam mop on the ﬂoor with a damp cleaning pad.

If you are using tap water, we recommend switching to distilled water.

Make sure that the cap is securely placed on the water tank.

Steam Mop left white

spot on the ﬂoor.

Don’t leave your steam-mop on the ﬂoor with a damp or wet cleaning

pad.

Do you have hard water? If you do you might want to switch to

distilled water.

Floors are cloudy, streaky

or spotty after steaming.

The pad might be dirty, change the pad.

If you washed the pocket with powder detergent then the pad might

have residual detergent left on it. Wash it again with liquid detergent.

If you are cleaning in a kitchen area where there might be a build-up

of grease then use a de greasing agent such as an all-purpose cleaner

or dish soap and paper towels to clean the area ﬁrst.

You might have left the mop in the same spot for too long.

Do you have hard water? If you do you might want to switch to

distilled water.

This might be leftover from past cleaners used on the ﬂoor surface. Use

the steam mop a few more times and see if the leftover cloudiness is

removed.

Steam Mop is hard to

push.

Make sure the cleaning pad is on properly.

TROUBLESHOOTING DÉPANNAgE

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Shark S3101W N Specifications Page 14