Shark NV100 User Manual download pdf (Page 6)

8 TOLL FREE: 1-800-798-7398 9www.sharkclean.com

English

Troubleshooting

WARNING:

To reduce the risk of electric shock, the power cord must be disconnected before

performing maintenance/troubleshooting checks.

To purchase replacement parts, please visit our website: www.sharkclean.com .

PROBLEM POSSIBLE REASONS & SOLUTIONS

Vacuum will not run.

Check to see if the vacuum is plugged in properly.

Check the circuit breaker/fuse.

Check the On/Off button.

Vacuum is not

picking up dirt.

Airﬂow is restricted. No

suction or light suction.

Check ﬁlters to see if they need cleaning. Follow instructions for rinsing

and drying the ﬁlters before re-inserting back into the vacuum. (See

“Maintenance” sections for instructions.)

Dust cup may be full; empty dust cup.

Check hose and hose connections for blockages; clear blockages if required.

If dust cup is empty, and attachment inlets are clear, check for other

blockages. (See “Checking for Blockages” for instructions.)

Brush roll does not turn

on.

Press the “Brushroll” button to the “ON” position. The brushroll light near

this button will illuminate green when “ON”.

Place your foot on the ﬂoor brush and pull the handle back to engage the

brushroll.

If the red light on the power nozzle is illuminated, see the section on

Checking for Blockages.

Vacuum turns off on its

own.

This vacuum cleaner is equipped with a motor protective thermostat. If for

some reason your vacuum overheats, the thermostat will automatically turn

the unit off. Should this occur, perform the following steps to restart the

motor thermostat:

1. Press the “Power” button to the (Off) position.

2. Unplug the vacuum.

3. Empty the dust cup and clean ﬁlters. (See “Maintenance” sections for

instructions.)

4. Check for blockages in hose, accessories and inlet openings.

(See “Checking for Blockages” for instructions.)

5. Allow the unit to cool for a minimum of 45 minutes.

6. Plug in the vacuum.

7. Press the “Power” button to the (On) position to restart the vacuum.

Note: If vacuum still does not start, contact Customer Service at:

1-800-798-7398.

Proper Care of Your Shark

Upright Vacuum

COMPONENT

MAINTENANCE SCHEDULE

Rinse and air dry every month under normal use.

Empty each time you vacuum.

Pre-Motor Foam Filter

Dust Cup

Rinse and air dry every month under normal use.

Pre-Motor Felt Filter

Clean once every 12 months under normal use.

Post-Motor Filter

DO NOT put the ﬁlters in the washing machine or dishwasher.

NOTE: The material in the ﬁlter will discolor over time. This is

NORMAL and will not affect the performance of the ﬁlter.

CAUTION:

Unplug

the vacuum while

cleaning ﬁlters; failure

to do so might result

in electric shock.

CLEANING THE PRE-MOTOR

FILTERS

1 Remove the dust cup.

2 Pull the 2 ﬁlters out from the

top of the motor base.

(Fig. 19)

3 Rinse the ﬁlters thoroughly in

lukewarm water until the water

runs clear.

4 Squeeze out excess water and

let air-dry for at least 24 hours

before replacing. Do not use

a hair dryer or other heating

methods to dry.

5 Place the felt ﬁlter in ﬁrst, then

the foam ﬁlter.

6 Replace the dust cup.

Fig. 20

CLEANING THE POST-MOTOR

FILTER

1 Remove the ﬁlter cover from

the front of the vacuum by

pulling up on the tab and

pulling the cover away from the

vacuum. (Fig. 20)

2 Remove the ﬁlter from the

frame and wash the ﬁlter under

the tap using lukewarm water.

3 Allow the ﬁlter to air dry for 24

hours. Do not use a hair dryer

or other heating methods to

dry.

4 Once the ﬁlter is dry, replace it

back into the vacuum.

5 Replace the cover by inserting

the two tabs into the holes at

the top and and then swinging

the cover down until it clicks

into place.

NOTE: Filters may appear dirty

but frequent cleaning of these is

not necessary. See maintenance

schedule above.

Pre-Motor

Foam Filter

Felt Filter

Fig. 19

IMPORTANT: Loss of Suction may

occur if foam ﬁlters are not cleaned

every month. Rinse and allow to air dry

completely.

Foam ﬁlters may appear dirty after use -

this is normal.

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Shark NV100 User Manual Page 6

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