Shark SK115 User Manual download pdf (Page 12)

8 TOLL FREE: 1-800-798-7398

PROBLEM POSSIBLE REASONS & SOLUTIONS

The Easy Spray

™

Steam

Mop will not turn-on.

Your steam-mop should be securely plugged into an electrical outlet only.

Check your fuse or breaker.

If your unit still doesn’t work, give us a call 1-800-798-7398.

Easy Spray

™

Steam Mop

will not make steam.

Is there water in the water tank? If not, add water to your Steam Mop

following instructions.

Easy Spray

™

Steam Mop

leaves water on the ﬂoor.

Do not leave the steam mop on the ﬂoor with a damp cleaning pad.

If you are using tap water, we recommend switching to distilled water.

Make sure that the cap is securely placed on the water tank.

Easy Spray

™

Steam Mop

left white spot on the

ﬂoor.

Check to see if the cleaning pad is soaked through. We recommend that

you unplug the unit and replace the cleaning pad.

Floors are cloudy, streaky

or spotty after steaming.

The cleaning pad may be dirty. Change cleaning pad.

The mop may have been left in one spot for too long.

This may be leftover from past cleaners used on the ﬂoor surface.

Uvse the mop a few more times again with a clean pad and see if the

cloudiness is removed. If this does not work, we suggest rinsing the ﬂoor

with water, letting it dry and then steam mopping again with a clean pad.

One of more rinses generally removes the residue. A more stubborn case

may require you to rinse the ﬂoor with a mix of one part vinegar and two

parts water.

Easy Spray

Steam Mop

is hard to push.

Make sure the cleaning pad is on properly.

Check to see if the cleaning pad is excessively dirty. If so, replace with a

clean pad.

TROUBLESHOOTING

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Shark SK115 User Manual Page 12

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